Halong Syrena Cruise

Halong Syrena Cruise
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Hon Gai Port, Halong Bay (the cruise with 17 cabins)

Halong Syrena Cruise

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How to book a cabin and Important Notes. Click here !

Please Note: Low season(Months:5,6,7,8,9) - High Season(Months: 10,11,12,1,2,3,4)

Rates in 2014:  are higher than rates in 2013 from us $ 10/person to us $ 50/person depending on each cruise. All rates on our website are currently quoted in 2013.

Rates in “High Season” are normally higher than “Low Season” ( Rates from some luxury cruises only).

How to book cabin(s): Check rates » Choose No.Rooms » Book it » Check Out (You might also book different cabins by choosing "No.Rooms" then "Book it" one by one » Check Out) » Book other services in next step » Send request » We check rates & availability » Make changes » You make deposit » Confirm.
Shuttle bus: You might also have to pay the shuttle bus fees if you book on some 5 stars cruises(rate from us $ 30/person for 2 ways: Hanoi - Halong Bay - Hanoi). Superior cruises & some Deluxe Cruises included.
@ Shuttle bus fee only included for the route: Hotel in Hanoi - Halong Bay - Hotel in Hanoi
Final payment: After make a very small deposit(us $20 - us $50) for your whole group(Please visit our payment page here). The rest money, you are going to pay us once we meet you at your hotel in Hanoi. We'll tell you more information about the trip, then give you travel ticket.
Pick up/Drop off: Our modern & safe shuttle buses pick you up at your hotel in Hanoi every morning around 07:45 am - 08:30 am, and drop you off at the same place around 04 pm - 05 pm on the final day of your trip.(another place? please request !) .
// All cruises in Halong Bay leave from the docks around 12:00 - 12:30 pm daily and arrive back at the docks around 11am: 11:30 am on the final day of the trip.
@ If you have flights at late afternoon after your halong bay tour, please inform us ASAP, so we can arrange a car directly to the airport for your group.
What to bring?: Passports, sunglasses,camera, sport shoes, essential luggage,jackets & sweaters(winter in months:11,12,1,2,3,4), some medicine for sea-sickness(optional).
@ You can leave your big suitcases at your hotel in Hanoi while on a cruise.
@ If you do not stay at your hotel in Hanoi again after the trip, please bring all luggage with you.
How far?: 170km from Hanoi to Halong Bay,  around 4 hours to go(included break time en route).
  • Overview
  • Itinerary
  • What’s Included?
  • Cruising map
  • More Photos

Halong Syrena Cruise was Built in accordance with traditional Vietnamese style and modern-day luxury, Syrena Cruises have maintained the original standards of luxury cruising in Halong Bay with the current Syrena Cruises boat entering service in autumn 2010. The Syrena Cruises fleet of 2 boats offers a total of 34 luxury cabins & suites accommodating a total of 68 passengers for Halong Bay cruises or hosted events (weddings, corporate retreats, incentives, meetings, conferences, etc.). 

Halong Syrena Cruise Cabins

These are cruise cabins for Halong Syrena Cruise:
Cabin Cabin size Bed size Extra Bed
15
Double bed
NO

Cabin: Deluxe Double Cabin

Bed size: Double bed

Cabin Facilities:

  • Hair-dryer
  • Individual controller air-conditioning
  • In-house Telephone
  • Complimentary Drinking Water
  • Mini Bar
  • TV and DVD Player
  • Slippers
  • Wardrobe
  • Safety Equipment and Life Vests
  • Safety box
  • Flower and fruit basket
  • Champagne
  • Bathrobe
  • En-suite Bathroom
  • Beauty mirror
  • Jacuzzi
  • Local wine
  • Ocean View
  • Upper Floor
  • Private Balcony
  • Balcony
  • Bathroom with bathtub
  • Honeymoon Cake
  • Coffee / tea maker
  • Panoramic Window
  • In-cabin refrigerator
  • Private Terrace with Lounge chairs
  • Smoke detector and Sprinkler systems
  • Sofa
  • Fire extinguishers
  • Private Bathroom with full toiletries
  • Shower and hot water
  • Wall Pan
  • Turndown services
15
2 single beds
NO

Cabin: Deluxe Twin Cabin

Bed size: 2 single beds

Cabin Facilities:

  • Hair-dryer
  • Individual controller air-conditioning
  • In-house Telephone
  • Complimentary Drinking Water
  • Mini Bar
  • TV and DVD Player
  • Slippers
  • Wardrobe
  • Safety Equipment and Life Vests
  • Safety box
  • Flower and fruit basket
  • Champagne
  • Bathrobe
  • En-suite Bathroom
  • Beauty mirror
  • Jacuzzi
  • Local wine
  • Ocean View
  • Upper Floor
  • Private Balcony
  • Balcony
  • Bathroom with bathtub
  • Honeymoon Cake
  • Coffee / tea maker
  • Panoramic Window
  • In-cabin refrigerator
  • Private Terrace with Lounge chairs
  • Smoke detector and Sprinkler systems
  • Sofa
  • Fire extinguishers
  • Private Bathroom with full toiletries
  • Shower and hot water
  • Wall Pan
  • Turndown services
21
Queen Bed
NO

Cabin: Suite Balcony

Bed size: Queen Bed

Cabin Facilities:

  • Hair-dryer
  • Individual controller air-conditioning
  • In-house Telephone
  • Complimentary Drinking Water
  • Mini Bar
  • TV and DVD Player
  • Slippers
  • Wardrobe
  • Safety Equipment and Life Vests
  • Safety box
  • Flower and fruit basket
  • Champagne
  • Bathrobe
  • En-suite Bathroom
  • Beauty mirror
  • Jacuzzi
  • Local wine
  • Ocean View
  • Upper Floor
  • Private Balcony
  • Balcony
  • Bathroom with bathtub
  • Honeymoon Cake
  • Coffee / tea maker
  • Panoramic Window
  • In-cabin refrigerator
  • Private Terrace with Lounge chairs
  • Smoke detector and Sprinkler systems
  • Sofa
  • Fire extinguishers
  • Private Bathroom with full toiletries
  • Shower and hot water
  • Wall Pan
  • Turndown services

Halong Syrena Cruise Facilities

General of Halong Syrena Cruise

  • Reception
  • Safety box at reception
  • Boutique Library
  • 24-hour Security
  • Doctor on call
  • Conference and meeting facilities
  • Tender for sightseeing
  • Rowing Boat
  • Theme Cruise
  • Newspagers and magazine
  • Gymnasium
  • Observatory
  • Sundeck
  • Restaurant

Services of Halong Syrena Cruise

  • Baby cot
  • Cabin Service (Snack Meals)
  • Bar
  • Laundry service
  • Turndown service and daily presents
  • IDD at the reception
  • Library
  • Boutique shop
  • Masssage and Spa

Activities on Board

  • Kayaking
  • Fishing
  • Snorkeling
  • Wooden Game
  • Dinner in Cave
  • Cooking classes
  • Movie nights
  • Cycling
  • Tours of caves
  • Tours of Fishing Floating village
  • BBQ Beach
  • Singing and Dancing
  • Taichi in the morning
  • Swimming
  • Dinner on the beach

Cruise Restaurant

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  • Vegetarian food
  • Western Food
  • Buffet lunch or dinner
  • Set menu
  • Soft drinks and Cocktails
  • Seasonal fruits
  • Vietnamese Food and Seafood
  • International breakfast
  • Morning buffet brunch

Cruise Policies

These are cruise policies for Syrena Cruise:

Cancellation by Customer:

  • More than 15 days prior to check-in: 10% of total rates.
  • From 14 to 2 days prior to check-in: 50% of total rates
  • Less than 48 hours prior to check-in: 100% of total rates
  • No-Show: 100% of total rates.

Cancellation policy due to bad Weather:

  • All cruises in Halong Bay must have permit from Management Board of Halong Bay to stay overnight in the Bay.
  • Based on the weather conditions (high winds, monsoon, thunderstorm, cyclone, storm,...), the Management Board has the right to cancel all overnight cruises on certain day to guarantee the safety of tourists.
  • In those cases, following policies will be applied:
  • - If the cancellation is informed before you leave Hanoi to Halong Bay (you have not used any service yet): 100% refund.
  • - If the cancellation is informed during the trip (you have already used some services: transfer, lunch, day trip, hotel in Halong,...): Only the fee of these services will be charged and we will refund whole remain amount
  • - If the trip are cut down from 3 days/2 nights to 2 days/1 night, we will charge as 2 days/1 night trip, plus other services you have already used and refund the remain amount.
  • Important Notes:

  • - The cancellation is announced ONLY by the Management Board of Halong Bay and often in short notice of time. Therefore your understandings in these situations are highly appreciated
  • - The period from May to July is considered as storm weather in Halong Bay with many unpredictable weather conditions. Hence more cruises will be cancelled with short notice during this season.
  • - In all cases, please contact our consultants directly for any urgent help. We are here to support you with all of our best!

Children Price & Extra Bed:

  • Child under 4 years old: F.O.C.
  • Child 4- 12 Children rate is applied, sharing bed with adults are charged 50% adults rate
  • children from 4-12 years stay at private cabin are charged 75% adults rate
  • Children above 12 years must pay full adult rate.
  • Maximum 1 child sharing same cabin with 2 adults

Shuttle Bus : Daily departure at 8:00-8:30 am from Hanoi

Check-in : 12.00 AM

Check-out : 11.00 AM

Guide: English Speaking Guide

Cruise Tour:

Included:

English Speaking Guide on board
Entrance and Sightseeing fees
Luxury Cruise through Halong Bay
2 bottles of mineral water per room
@ 2 days/1night itinerary: All meal on board (01 breakfast, 01 brunch, 01 lunch and 01 dinner)
@ 3 days/1night itinerary: All meals on board (02 breakfasts, 01 brunch, 02 lunches and 02 dinners)
Vietnamese tea and coffee on Lunch and Dinner
Welcome drink, cold handkerchief
Service charge
Insurance on board
Tax
Kayaking(included in 3 days/2nights itinerary).

Excluded:

Transfer(Hanoi-Halong Bay-Hanoi) by shuttle bus or car - Please book the service after click "Check out"
Beverages, Tips, and Personal ExpensesSyrena Bar
All other services not clearly mentioned above
Banking fee (4% if by credit card)
Other insurance
Visa to Vietnam
Airport transfer & pick up
Kayaking (2 day/1night) - Book the service after click "Check out"

See also